CANCELLATION POLICY

APPOINTMENT POLICIES - After booking an appointment on my website, the first thing you should do is wait for a message that will guide you to this link. Once you’re here, you’ll find these instructions below. 1. Confirm your appointment. 2. Fill out the appointment form. 3. The Form will give you address details and more ! - A non-refundable, non-transferable deposit is required to book. All required booking instructions (appointment confirmation, appointment form, and hair photo) must be completed before the booking window closes, which is 1 hour before your scheduled appointment. Failure to complete these requirements by that deadline will result in cancellation of your appointment. The deposit is non-refundable and non-transferable and will be forfeited if these requirements are not completed. Address information will not be provided until all requirements have been met. - Please cancel or reschedule 12 hours in advance to avoid loss of deposit. Failing to do so may result in a cancellation fee of 50% of the remaining appointment balance. - There is a 5-minute grace period, so please keep great communication so there are no hiccups. When 5 minutes have passed without any proper communication, then your appointment will be canceled, marking you as a no-call, no-show client. - No call/no show may result in loss of booking privileges. - There are no late fees for appointments. When clients fail to communicate their ETA, the appointment is cancelled after the 5-minute grace period as stated above. - Please arrive on time. No extra guests. - Services are for Clients 16+ only. No children. - All services do not include a shampoo. Please book your appointment precisely to meet your requirements. - Remaining balances can be paid via cash, card, or tap-to-pay. A 3.5% fee is applied to all card payments. Ex:($10 remaining balance = $10.35 charged to your card) 
I LOOK FORWARD TO SERVICING YOU!